CLHIA-ACCAP

Canadian Life and Health Insurance Facts -- 2019

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9 Notes * Including premium revenues of $3.2 billion from foreign branches operating in Canada Consumer complaints Visit www.olhi.ca Consumer protection Visit www.assuris.ca Life and health insurers collected $117 billion in premium revenues Total premiums in Canada rose to $117 billion in 2018.* Year-over-year growth was led by health insurance, up 7.8 per cent; followed by annuities (including segregated funds), up 4 per cent; and life insurance, up 3.8 per cent. Life Health Segregated funds Annuities Insurers are focused on customer satisfaction Insurers process hundreds of millions of claims annually, and only about one in every 100,000 claims result in a complaint. Contents View provincial data View historical data 2018 41% 40% 19% 2016 42% 39% 19% 2014 43% 39% 18% 2012 41% 40% 19% 2010 43% 39% 18% 2008 43% 38% 19% $ 120B $ 80B $ 100B $ 60B $ 40B $ 20B

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