CLHIA-ACCAP

Canadian Life and Health Insurance Facts - 2020

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10 Canadian Life & Health Insurance Facts // 2020 Edition Notes * CLHIA's 64 member companies include 100 life and health insurers, their subsidiaries and affiliates operating in Canada ** Including premium revenues of $3.5 billion from foreign branches operating in Canada Consumer complaints Visit www.olhi.ca Consumer protection Visit www.assuris.ca Life and health insurers collected $ 122 billion in premium revenues Total premiums in Canada rose to $122 billion in 2019.** Year- over-year growth was led by annuities (including segregated funds), up 5.2 per cent; followed by life insurance, up 5.1 per cent; and health insurance, up 4.1 per cent. Insurers are focused on customer satisfaction Insurers process hundreds of millions of claims annually, and only about one in every 100,000 claims result in a complaint. 2019 41% 40% 19% 2017 42% 39% 19% 2015 43% 39% 18% 2013 41% 40% 19% 2011 43% 39% 18% 2009 43% 38% 19% $ 120B $ 140B $ 80B $ 100B $ 60B $ 40B $ 20B Life Health Segregated funds Annuities

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