CLHIA-ACCAP

Canadian Life and Health Insurance Facts - 2021

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10 Canadian Life & Health Insurance Facts // 2021 Edition Life and health insurers collected $ 123 billion in premium revenues Total premiums rose to $123 billion in 2020.** This was led by life insurance, up 3.3 per cent; followed by annuities (including segregated funds), up 1.9 per cent; and health insurance, down 2 per cent. Life Health Segregated funds Annuities 2020 42% 38% 20% 2018 42% 39% 19% 2016 43% 39% 18% 2014 41% 40% 19% 2012 43% 39% 18% 2010 43% 38% 19% $ 120B $ 140B $ 80B $ 100B $ 60B $ 40B $ 20B Insurers are focused on customer satisfaction Insurers process hundreds of millions of claims annually, and only about one in every 100,000 claims results in a complaint. Notes * CLHIA's 64 member companies include 94 life and health insurers, their subsidiaries and affiliates operating in Canada ** Including premium revenues of $3.7 billion from foreign branches operating in Canada Consumer complaints Visit www.olhi.ca Consumer protection Visit www.assuris.ca Total benefits paid for life, health and retirement have increased over 40% from a decade ago

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