CLHIA-ACCAP

Canadian Life and Health Insurance Facts, 2024 Edition

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Canadian Life & Health Insurance Facts // 2024 Edition 17 Working together to tackle fraud and keep health benefits affordable Every year in Canada, health benefits fraud costs employers and insurers hundreds of millions. False claims, fraudulent charges for non-covered services, plus the costs insurers bear for investigations add up. That's why insurers have started working together through the CLHIA on initiatives to reduce benefits fraud and help to keep plans affordable. These initiatives enhance insurers' own programs and are producing results. Reached over 12 million Canadians through a multi-year education campaign aimed at recognizing benefits fraud. Analyzed data from over 55 million claims using advanced artificial intelligence to identify links to potential fraud. Implemented three new industry wide tools to mitigate benefits fraud – a central registry of providers, a pool of deidentified claims data, and a facility for investigations across companies. Health Insurance L I N E S O F B U S I N E S S

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