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CONSUMER INFORMATION
Consumer Protection
Assuris protects Canadian policyholders in the event that their life insurance
company should fail. It provides coverage for disability income policies. Assuris
guarantees that policyholders will retain up to $2,000 per month or 85% of the
promised monthly income benefit, whichever is higher. For more information
contact the Assuris Information Centre at 1-866-878-1225 toll free, or see the
Assuris website at www.assuris.ca.
Consumer Assistance
Consumers with questions or complaints about their life and health insurance
company or disability insurance coverage can call the OmbudService for Life and
Health Insurance (OLHI) for bilingual information and assistance. The OLHI
is an independent service that provides free information and assistance.
Call the OLHI from anywhere in Canada:
In Toronto: 416-777-9002 À Montréal: 514-282-2088
Toll Free/Sans frais: 1-888-295-8112 Website: www.olhi.ca
This guide is produced by the Canadian Life and Health Insurance Association Inc. (CLHIA),
whose member companies account for 99 per cent of the life and health insurance business
in Canada. The industry provides a wide range of financial security products such as life
insurance, annuities (including RRSPs, RRIFs and pensions), disability income protection and
supplementary health insurance to about 26 million Canadians.
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