CLHIA-ACCAP - Consumer Information

A guide to travel health insurance

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7 CONSUMER ASSISTANCE Consumer Protection Assuris protects Canadian policyholders in the event that their life insurance company should fail. It provides coverage for individual travel insurance policies. Assuris guarantees that policyholders will retain up to $60,000 or 85% of the promised benefits, whichever is higher. For more information contact the Assuris Information Centre at 1-866-878-1225 toll free, or see the Assuris website at Information Consumers with questions or complaints about their travel health insurance company or travel health insurance coverage can call the OmbudService for Life and Health Insurance (OLHI) for bilingual information and assistance. The OLHI is an independent service that provides free information and assistance. Call the OLHI from anywhere in Canada: In Toronto: 416-777-9002 À Montréal: 514-282-2088 Toll Free/Sans frais: 1-888-295-8112 Website: This booklet is published by the Canadian Life and Health Insurance Association Inc. (CLHIA). The CLHIA is a national trade association that represents the collective interests of its member life and health insurers, which together account for 99 per cent of Canada's life and health insurance business. 11

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