CLHIA-ACCAP - Consumer Information

Key facts about segregated fund contacts

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10 CONSUMER ASSISTANCE 12 Consumers with questions or complaints about a segregated fund issuer or product can call the OmbudService for Life and Health Insurance (OLHI) for bilingual information and assistance. The OLHI is an independent service that provides free information and assistance. Call the OLHI from anywhere in Canada: In Toronto: 416-777-9002 À Montréal: 514-282-2088 Toll Free/Sans frais: 1-888-295-8112 Website: www.olhi.ca NEED MORE INFORMATION? 13 Before you decide to invest in a segregated fund contract or a specific segregated fund, you may wish to consult other sources of information. Your licensed insurance advisor can answer many questions. Life insurance companies that issue segregated funds provide toll-free telephone numbers for investors and publish information folders about their funds. They may also provide information about investing in segregated funds on their websites and in booklet form. Books, magazines and websites about investing, along with the financial pages of newspapers, also may contain useful information.

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