CLHIA-ACCAP

British Columbia Facts & Figures - 2015 Edition

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9 Consumer Protection Plan Assuris administers the industry Consumer Protection Plan, which protects Canadian life and health insurance policyholders if their life insurance company should fail. Assuris works in partnership with regulators to identify potentially troubled companies at an early stage. It protects policyholders by minimizing the loss of benefits and ensuring a quick transfer of their policies to a solvent company. Assuris is the not-for-profit organization established and funded by the Canadian life and health insurance industry, and governed by an independent Board of Directors. Assuris reviews and updates its coverage to respond to changes in the market and the industry. Comprehensive details of benefits covered by Assuris and a list of members can be found on its web site (www.assuris.ca). Consumer Information and Support The OmbudService for Life & Health Insurance (OLHI) is a national independent service that provides free information on, and assistance with complaints about, life and health insurance products and services (www.olhi.ca). Call the OLHI from anywhere in Canada: 1-888-295-8112 In Toronto: 416-777-9002 Website: www.olhi.ca Pour obtenir de l'aide en français, téléphonez sans frais, de n'importe où au Canada, au 1-888-295-8112. À Montréal, composez le 514-282-2088. 9.2015 REV

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